Privacy Policy

Tycom understands the need to protect the privacy of its website users. For that reason we have developed a policy which outlines our practices regarding the retention and passing on of information to other organisations in line with GDPR and the Data Protection Act 2018.

At Tycom we take your privacy seriously and will only use your personal information to provide you with the products and services you have requested from us. We will look after data lawfully, fairly and transparently.

The information that we store is as follows:-

  • Name
  • Email address
  • Contact Number
  • Company details (incl. VAT registration number)

We will not share these details with any third party companies.

This information will only be stored for the length of time stated in Tycom’s retention policy.

This privacy policy only covers the Tycom website and does not include any links to other web sites.

If you have any issues with this please contact our Data Protection Officer by email at dpo@tycom.co.uk or by mail:-

DPO
Tycom
37 Queens Road
Aberdeen
AB15 4ZN
Tel: 01224 321545

Or if you prefer you can contact the Information Commissioner’s Office using the detail on their website at https://ico.org.uk/make-a-complaint/

Cookie Policy

How we use Cookies

At Tycom we use the following types of cookies:-

  • Session Cookies
  • Application Cookies
  • Request Verification Cookies

These are all used by the software and are all required.

What are Cookies

Cookies are small text files that are stored by your browser (e.g. Chrome, Internet Explorer, Safari etc.) on your computer or mobile device. They allow websites to stores information regarding user preferences. You can think of cookie as providing ‘memory’ for the website, so that it can recognise you when you come back and respond appropriately.

Where can you find out more information about Cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.